🎰 WIND CREEK CASINO & HOTEL, MONTGOMERY - Updated 2019 Reviews (AL) - TripAdvisor

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WIND CREEK CASINO & HOTEL, MONTGOMERY - Updated 2019 Reviews (AL) - TripAdvisor
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Wind Creek Casino & Hotel, Montgomery - 116 Photos & 26 Reviews - Casinos - 1801 Eddie L Tullis Rd, Montgomery, AL - Phone Number - Yelp
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I had the pleasure of visiting the resort this past weekend.
I was elated when I realized that I gained an hour as signs informed us that we had entered Central Mountain Time.
Upon entering the compound we were warmly greeted by a hostess.
This young woman was so helpful.
She actually walked us to the main lobby.
On our way there, my eyes were mesmerized by the BB King Blues Club and the Essentials gift shop.
It was as if I had stepped into a magical more info and I couldn't wait to see what would happen next.
At the check-in counter, a young woman named Ashara did click here honors of assigning a room.
She then asked me what scent I would like for my toiletries.
I get a choice?
Most hotels supply whatever generic brand soaps in the rooms for you.
The fact that I had a choice was a pleasant surprise.
These toiletries were bottled and marked exclusively for the Wind Creek Casino.
Coco Mango won me over!
Attention to detail is very important for any hotel.
The wrong element can make or break a patron's experience.
The walls and carpeting share the essence of blue.
Throughout the hallways and the elevators share this theme as well.
Ever so often you run across a nostalgic painting that reminds you that you are officially on vacation.
So I don't have enough hamilton casino bus accident to describe how much I LOVED my room.
It was styled in modern decor.
I slept like a dream on that Dream Weaver mattress.
I've never been on a Dream Weaver bed before.
It was fluffy and made me forget about my room at home.
The pillows helped to put me on cloud nine.
The bathroom felt like I had stepped into another universe.
The waist high mirror, dual lighting and full sink were breathtaking.
I tip my hat to the design team.
Honestly, I fell in LOVE with the rain shower shower head.
I've seen a few in home decor magazines but not in person.
There is absolutely nothing in this world like it.
The room also included a 42 inch flat screen with impeccable clarity, a refrigerator hidden in plain sight and a complimentary in room safe.
This resort really does have it all.
For men, there is a barbershop on site.
They appreciate appointments but walk ins are always welcome.
And for the ladies they offer salon services at the Salon at Wind Creek.
Everything from hair services including styling can be accommodated.
Nail services are also available.
These cosmetologists are committed to making your stay the best yet.
There are three choices for your eating delights: Lucille's Eatery, Itta Bena and BB King's Blues Club.
From A-Z there is something on the menu that you'll enjoy.
Itta Bena is gourmet cuisine with a southern flare.
This spot is closed on Mondays and Tuesdays.
They typically open at 5 pm and close by 10 pm.
Last but certainly not least BB King's Blues Club is the cornerstone of the compound.
This outstanding restaurant serves up some of the best dishes including catfish bites and pork sliders.
It touched my heart to know that they want to recognize the sacrifice of our military personnel.
Active duty military get a free lunch at BB King's Blues Club or Lucille's Eatery Click the following article 11am-2pm.
Being a military veteran, I appreciated the complementary lunch.
There is also a stage where different musical acts perform nightly.
So you can visit for dinner and stay to watch a captivating show.
Be sure to check the schedule daily to see who will liven up the night.
And then there was the casino.
The floor remained packed throughout the day.
People were in large groups and then you saw people to themselves enjoying their time.
This floorplan mirrors a Vegas casino.
I played for a bit but I also know my limit.
And I know how to step away.
They do have a promise for first time players.
They don't offer that in Vegas!
All of the staff that I encountered were full of joy and without a doubt went above and beyond.
That is the product of a great work environment.
Customer service should always be first and they exhibit just that.
Management is doing a sensational job of keeping morale high.
Keep up the good work.
I cannot wait until my next adventure there!
They offered to have me call someone directly to place my next reservation.
No customer service in terms of providing an incentive to consider staying there again.
My guess is they wanted to penalize me with an accessible room because I got a cheaper rate early that morning.
Book at your own risk.
They have no reason to champion customer service due to a captive customer base in Montgomery and surrounding areas.
I have always gave a glowing recommendation for this casino for 10 years.
Until I went last Tuesday I drove over 2 hours to get there only to spend 10 hours trying to get my favorite game to work.
I tried all 20 of the Ess casino credit clerk EAGLE MACHINES they just kept spinning and not crediting bonuses when they showed up.
I contacted a customer service representative only to be told was mc casino server opinion were connected to a server and there was nothing they could do about it.
I will be mailing my card back and letting everybody I know how I was treated.
After years of posting how great they are I will do the opposite now.
I am not a fake person posting this my full name is Susan Shelnutt.
You can see me on Facebook I'm not vindictive just really hurt by my treatment!
This place defies explanation.
I always felt I was waited on because they might lose their jobs if they didn't make some effort.
First the room; Toilet did not flush correctly Phone had been ripped from wall Thermostat could not be adjusted.
It was burning hot or freezing The in-room safe did not work.
People bring cash to a casino and do not wish to leave it in a sock under the mattress.
None of these were fixed by the time we left, no attempts, no apologies.
Then the casino; It is like any other casino that is the only game in town.
Players hogging 4-5 slots at the time.
BB King's food; Eight tiny oysters on a Po'Boy sandwich.
The place was clean, the rooms and the casino as much as a casino can be In summary.
Use your brain to understand why it is like this.
Continue your quest elsewhere like Biloxi or south FL where you are appreciated.
Get a clue people, then things might change.
This was my first time here and from the moment I walked in the door I could tell https://festes.ru/casino/casino-in-dorado-puerto-rico.html was not the best of casinos.
To start it's just slots and they are relatively juvenile and mostly the exact same throughout the casino.
The payout was not great so if that is your goal, this may not be the location for you.
Service is to be expected of a semi-busy casino, the cashiers weren't friendly and I personally was not a fan of the atmosphere.
The only positive was the food was pretty good and they have free soft drinks.
Also if it is your first time visiting they do a new player welcome match play.
Overall, this specific location was not worth the money we put out but we will be trying their other location.
This place is a okay spot to come too, to try your luck with the slots.
They don't have table gambling, which is okay if your not a big gambler like myself.
It's time to go.
AGAIN it's time too go.
This place is about a 3 hour drive for Georgia, depends on where you live in Georgia.
We always try to stop by either going or coming from visiting family in Selma, Alabama.
My first dislike about the casino is all the cigarette smoke.
I was told the real smokers come during the evening time.
My first time coming was in the morning, and the smoke wasn't that bad.
This and the time before MY GOD!!!!!
I needed a mask on.
I told my wind creek casino montgomery al "they behind won't catch me again without mask".
I'm not a smoker and for those other nonsmokers also may want to bring a mask.
The good thing about the Casino, is that staff is very nice.
Especially the security and the ladies at the player desk.
I also didn't know if you had visited another Alabama casino, they could look you up "that's only if you got a player's card on file" and see if you had any money left over from the last visit.
Their bathrooms are so clean.
And you will notice that they have staff members going around and wiping down the slot machines "which is soo good, not to mention when you bring a mask, also bring rubber gloves : ' You got to remember people will sit there and sneeze, cough, and wipe their noses and touch the machines like it's nothing DISGUSTING!!!!!!
And I will be back again next month Omg the casino was great but when I went into the B.
Horrible Service, horrible singing.
The hostess ask the servers could they take anyone and the reply was.
The server brought us our flatware in a big paper towel, with a fork and spoon and no knife to cut my food stating he had to wash our flatware.
I ordered the catfish bites as my appetizer and the chicken and waffles.
My entree came out first.
That guy don't need to sing anymore.
It was fun here only because I was in good company.
I have never been a fan of a casino with no tables and only slot machines.
To me that is just a big arcade.
To me kids should be allowed.
It is very boring and slow.
The staff at the little café was very rude and not welcoming at all.
I would not be going back here.
I would take a little extra drive to go to a full casino that wont bore me in the process.
Great in every way!!!!!!!
The food here is off the chain!!
I really love the laid back feeling here!
I will keep retuning,, Spent three mid-week nights the last week of December 2017.
The rooms were spacious, plenty of AC and USB plugs throughout the room for charging.
The beds were in serious need of replacing since they were probably never rotated.
Both beds had serious depressions on the sides.
The TV is flat against the wall so I couldn't connect my DVD player.
I like to play the slots at night when the people are at a minimum.
I wish I knew the reasoning with the top center mounted shower head.
The pressure was the same as one would expect a gravity fed system and the head is so high, you have to stand on the raised part of the floor in order to adjust it.
The slots were tight, few and at no time did I hear anyone scream or shout during the three nights I played.
Just that incessant "Let's get ready to.
My next try will be Wetumpka.
At least it's bigger.
The Land That Time Forgot.
Seriously, this place is such a disappointment.
I wanted to have high hopes for this property when it opened, but I knew better than that, so I had mid-hopes.
My mid-hopes were crushed the second I stepped foot in this casino!
My experience began at such a low level, that I didn't even want to try all of the casino's offerings.
When I went to sign up for an account, the employees were literally acting like they were at a party.
I know it's a casino, but come on!
They were so busy acting like 12 year olds supervisor includedthat they gave me incorrect information regarding my membership and points.
I decided I would stop by the hair and nail salon.
I thought at least I could get some stress relief after that fiasco.
They literally have the smallest salon I've ever been to and there were SO many people inside, plus they had the music blasting.
I had to check and make sure I hadn't mistakenly gone to a party instead of a hair salon.
I didn't even try to get any services done.
I was too irritated.
I didn't even try to eat a meal at any of the restaurants.
I would've rather have had McDonalds or a slice of pizza at that point.
Anything to get away from there!
This is a difficult review.
The restaurants, when you have no competition you have no need to try, the tables were dirty, service was very slow and the food was not very good, one star.
The casino, not bad, rather clean, slots only but they paid for our trip, three stars.
The restaurant inside was really slow and the wait staff were not interested in helping me or taking my cash when I wanted to tab.
The casino needs table games.
I visit here weekly and slots are tight mostly but ok.
Staff can be a little rude at times.
Lucilles has gotten a little better service wise but there are times this concession stand takes firever.
BB Kings staff aee just rude all around.
When I was Play card I got a variety of free play.
Would love to participate in promotion games but its like they call the same ol names week after week.
Ate at BB Kings last Friday night.
Food and service was bad.
Staff not trained properly, food not good.
It was obviously cooked in a oven.
My wife had the pulled pork which tasted like it had been cooked in a crock pot.
The Casino was very smokey-- I thought smoking was banned indoors but not at Wyncreek.
Check in to hotel was a pleasant experience.
Room typical hotel, no where near anything luxurious.
Casino is tired and old looking, needs an update.
Same outdated machines scattered across the casino floor.
Pretty much same machines from the front of casino to the back of casino, they have a few different ones but not many.
Machines are super tight, so get ready to lose some money!
Went to Lucilles Eatery, looked at menu, ordered philly cheese steak here fries, they were out.
Asked the rude order taker for Patty melt, fries and cole slaw.
I asked what else are you out of on the menu, She said probably a lot of stuff on the menu!
I ended up getting Patty Melt, Fries and Hush Puppies.
The food was so nasty looking that I didn't eat any of it, Hush Puppies were burnt to a crisp, They looked like chocolate donut holes you get from Krispy Kreme.
I asked for ranch dressing and they were out of that also.
Would I return to this casino?
NOWorst customer service I have ever seen.
I go to Wind Creek Wetumpka often and wanted to try Montgomery Casino, awful experience.
I presented an issue with the operation of the slot machines and instead of the staff listening to the complaint, they gave me 1000 reasons and excuses for not listening to a valid issue.
They also belittle you.
On one hand they told me they will listen to a complaint with the authority to fix the problem, then on the other they put it on the backs of the owners saying it's up to them.
They even admitted that they've had wind creek casino montgomery al complaints about the same issue, but for some reason, they choose not to fix it.
The company here has poor management and poor customer service.
They were given several opportunities to provide a remedy, an apology, or to at least take my suggestions of a viable wind creek casino montgomery al, but they chose not to.
I assume this review will also fall on deaf ears since the company does not seem to care about their customers.
Pamela and Lisa were the floor managers during my visit and they were given this info.
As a result of their inaction, I am writing this review.
I was really shocked at how they handled the situation.
She actually came out and told me that their customers don't use common sense!
If staff are directed to make customers unwelcome for voicing a complaint to the point where they won't come back, then they have succeeded at that.
This place has a lot of craziness going on.
If executive management want details, they can reach out to me but when you have a really bad experience, it makes you pay attention to other things that you normally wouldn't pay attention to.
It's clear that people are getting taken advantage of and obvious that the casino is capitalizing on it.
The ultimate rip off and because most of their patrons are minorites, they make it a priority to NOT resolve legitimate complaints.
Both Pamela and Lisa, who are gaming mangers admitted that many of their slot machines are purposefully set to the max bet, which deceives customers who will put their money in thinking that the machines will begin at the minimum bet.
As a matter of fact, they have machines that will reset to the minimum bet but if you don't carefully look, you'll end up losing all of your money in one shot.
As representatives of the casino, Lisa and Pam said they've had many complaints on this, yet they fail to provide continuity with the machines and they fail to provide recourse for customers who fall prey to this scam.
I honestly believe this is due to the demographics of their customers.
You wouldn't find this caliber of deception in Cherokee, Vegas or even in Seminole.
Those places view customer service differently and in a situation like this, they would make it right.
As a result of my experience with this place, I began to notice some other illegitimate things that would clearly prompt an investigation on their business practices.
They're cultivating a good perception, but in reality, you're playing rushing roulette with this place.
It's designed to give you a great experience through a lens of deception.
Both Pam and Lisa revealed this and because of that, I won't be back and I certainly don't recommend it!
Creek Casino is perfect for very basic gamblers.
You won't find Poker or Blackjack, but you will find a wide array of penny slots.
There are about 4 rooms of slot machines, an eatery, free non-alcoholic beverage stands, a bar and a golf range connected to the casino.
People literally visit this casino by the bus load, so expect there to be a crowd especially on weekends.
Apparently there's a non-smoking section but the entire place is very smoky to me.
Bring a mask if smoke irritates you, you definitely won't be alone.
Someone wins a jackpot at least every 30 minutes to an hour, so I'd say your chances are pretty high.
Check the website for deals and promos, they do come in handy.
Recently remodeled, it already smells of cigarettes and despair, the constant funk of gamblers chain smoking their way into lasting debt.
Went there to see a band one of my buddies is in, so mostly saw the hotel and B.
B King's Blues Club.
They were out, so they upgraded me to a NOLA Blonde, which tasted suspiciously like Cruise in port canaveral fl />Had the catfish bites, wings, and BBQ nachos barbecue pork is extra, btw, which I found odd.
Nothing remarkable, it all came out of a freezer.
The barbecue is sweet, like crockpot pork.
Service was good, and I suppose you don't go to such a place for the food.
We stayed there because my husbands previous classmate recommended this hotel and now we know why.
This is a very clean hotel as you walk in you can tell.
Everyone in…" Tai P.
The atmosphere and the staff were excellent!
We got our room keys and found a room fairly easy as well.
We were quite surprised when we went to our rooms.
As good as it gets!
I had the pleasure of visiting the resort this past weekend.
I was elated when I realized that I gained an hour as signs informed us that we had entered Central Mountain Time.
Upon entering the compound we were warmly greeted by a hostess.
This young woman was so helpful.
She actually walked us to the main lobby.
On our way there, my eyes were mesmerized by wind creek casino montgomery al BB King Blues Club and the Essentials gift shop.
It was as if I had stepped into a magical dreamland and I couldn't wait to see what would happen next.
At the check-in counter, a young woman continue reading Ashara did the honors of assigning a room.
She then asked me what scent I would like for my toiletries.
I get a choice?
Most hotels supply whatever generic brand soaps in the rooms for you.
The fact that I had a choice was a pleasant surprise.
These toiletries were bottled and marked exclusively for the Wind Creek Casino.
Coco Mango won me over!
Attention to detail is very important for any hotel.
The wrong element can make or break a patron's experience.
The walls and carpeting share the essence of blue.
Throughout the hallways and the elevators share this theme as well.
Ever so often you run across a nostalgic painting that reminds you that you are officially on vacation.
So I don't have enough adjectives to describe how much I LOVED my room.
It was styled in modern decor.
I slept like a dream on that Dream Weaver mattress.
I've never been on a Dream Weaver bed before.
It click at this page fluffy and made me forget about my room at cristian castro casino />The pillows helped to put me on cloud nine.
The bathroom felt like I had stepped into another universe.
The waist high mirror, dual lighting and full sink were breathtaking.
I tip my hat to the design team.
Honestly, I fell in LOVE with the rain shower shower check this out />I've seen a few in home decor magazines but not in person.
There is absolutely nothing in this world like it.
The room also included a 42 inch flat screen with impeccable clarity, a refrigerator hidden in plain sight and a complimentary in room safe.
This resort really does have it all.
For men, there is a barbershop on site.
They appreciate appointments but walk ins are always welcome.
And for the ladies they offer salon services at the Salon at Wind Creek.
Everything from hair services including styling can be accommodated.
Nail services are also available.
These cosmetologists are committed to making your stay the best yet.
There are three choices for your eating delights: Lucille's Eatery, Itta Bena and BB King's Blues Club.
From A-Z there is something on the menu read more you'll enjoy.
Itta Bena is gourmet cuisine with a southern flare.
This spot is closed on Mondays and Tuesdays.
They typically open at 5 pm and close by 10 pm.
Last but certainly not least BB King's Blues Club is the cornerstone of the compound.
This outstanding restaurant serves up some of the best dishes including catfish bites and pork sliders.
It touched my heart to know that they want to recognize the sacrifice of our military personnel.
Active duty military get a free lunch at BB King's Blues Club or Lucille's Eatery Monday-Thurdsay 11am-2pm.
Being a military veteran, I appreciated the complementary lunch.
There is also a stage where different musical acts perform nightly.
So you can visit for dinner and stay to watch a captivating show.
Be sure to check the schedule daily to see who will liven up the night.
And then there was the casino.
The floor remained packed throughout the day.
People were in large groups and then you saw people to themselves enjoying their time.
This floorplan mirrors a Vegas casino.
I played for a bit but I also know my limit.
And I know how to step away.
They do have a promise for first time players.
They don't offer that in Vegas!
All of the staff that I encountered were full of joy and without a doubt went above and beyond.
That is the product of a great work environment.
Customer service should always be first and they exhibit just that.
Management is doing a sensational job of keeping morale high.
Keep up the good work.
I cannot wait until my next adventure there!
Want to chime in?
Yes, Let Me Vote!
They offered to have me call someone directly to place my next reservation.
No customer service in terms of providing an incentive to consider staying there again.
My guess is they wanted to penalize me with an accessible room because I got a cheaper rate early that morning.
Book at your own risk.
They have no reason to champion customer service due to a captive customer base in Montgomery and surrounding areas.
Want to chime in?
Yes, Let Me Vote!
This was my… This is my first review for anything, ever.
This was my first time booking a stay at this establishment.
We drove from metro Atlanta.
She called someone dressed in a suit over.
I was then told I was being put in an accessible room.
Had I selected an accessible room at 7:00AM when I booked online, I would have been fine staying in it.
But I didn't, so I wasn't interested.
It all started to make sense to me at that point: They do NOT send out confirmation emails once you book; they send a text instead.
And the text does NOT reference your room type or the price at which it was reserved see text attached.
Seems they want to hustle you as soon as you check this out the premises.
There was no customer service displayed to rectify the situation in ANY WAY.
This wouldn't work in other markets, and I am sure they know it.
They have a captive customer base in Montgomery.
I finally told them to cancel the reservation casino wages we drove back to metro Atlanta.
Heads up: From now on, other Yelpers will be able to see how you voted.
Want to chime in?
Yes, Let Me Vote!
Comment from Syrenthia H.
We apologize for the inconvenience.
We have forwarded this review… Thanks for reaching out to us, CR.
We apologize for the inconvenience.
We have forwarded this review to management.
If you would please private message us your contact information so that management can speak to you directly.
Until I went last Tuesday I drove over 2 hours to get there only to spend 10 hours trying to get my favorite game to work.
I tried all 20 of the AMERICAN EAGLE MACHINES they just kept spinning and not crediting bonuses when they showed up.
I contacted a customer service representative only to be told they were connected to a server and there was nothing they could do about it.
I will be mailing my card back and letting everybody I know how I was treated.
After years of posting how great they are I will do the opposite now.
I am not a fake person posting this my full name is Susan Shelnutt.
You can see me on Facebook I'm not vindictive just really hurt by my treatment!
Heads up: From now on, other Yelpers will be able to see how you voted.
Want to chime in?
Yes, Let Me Vote!
I always felt I was waited on because they might lose their jobs if they didn't make some effort.
First the room; Toilet did not flush correctly Phone had been ripped from wall Thermostat could not be adjusted.
It was burning hot or freezing The in-room safe did not work.
People bring cash to a casino and do not wish to leave it in a sock under the mattress.
None of these were fixed by the time we left, no attempts, no apologies.
Then the casino; It is like any other casino that is the only game in town.
Players hogging 4-5 slots at the time.
BB King's food; Eight tiny oysters on a Po'Boy sandwich.
The place was clean, the rooms and the casino as much as a casino can be In summary.
Use your brain to understand why it is like this.
Continue your quest elsewhere like Biloxi or south FL where you are appreciated.
Get a clue people, then things might change.
Heads up: From now on, other Yelpers will be able to see how you voted.
Want to chime in?
Yes, Let Me Vote!
Comment from Syrenthia H.
Your… Thank you very much for your candid review of your recent stay at Wind Creek Montgomery.
Your feedback is extremely wind creek casino montgomery al to us.
We strive to ensure our guest experience a since of belonging and importance.
We sincerely apologize for any inconvenience, it may have caused while you were here.
We definitely wish you had a better visit.
To start it's just slots and they are relatively juvenile and mostly the exact same throughout the casino.
The payout was not great so if that is your goal, this may not be the location for you.
Service is to be expected of a semi-busy casino, the cashiers weren't friendly and I personally was not a fan of the atmosphere.
The only positive was the food was pretty good and they have free soft drinks.
Also if it is your first time visiting they do a new player welcome match play.
Overall, this specific location was not worth the money we put out but we will be trying their other location.
Heads up: From now on, other Yelpers will be able to see how you voted.
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Comment from Syrenthia H.
We would love to have you at any of our properties.
Our Wetumpka… Thanks for the review, Amanda.
We would love to have you at any of our properties.
Our Wetumpka casino is 21 miles away from this one.
Please visit and let us know what you think.
They don't have table gambling, which is okay if your not a big gambler like myself.
It's time to go.
AGAIN it's time too go.
This place is about a 3 hour drive for Georgia, depends on where you live in Georgia.
We always try to stop by either going or coming from visiting family in Selma, Alabama.
My first dislike about the casino is all the cigarette smoke.
I was told the real smokers come during the evening time.
My first time coming was in the morning, and the smoke wasn't that bad.
This and the time before MY GOD!!!!!
I needed a mask on.
I told my boyfriend "they behind won't catch me again without mask".
I'm not a smoker and for those other nonsmokers also may want to bring a mask.
The good thing about the Casino, is that staff is very nice.
Especially the security and the ladies at the player desk.
I also didn't know if you had visited another Alabama casino, they could look you up "that's only if you got a player's card on file" and see if you had any money left over from the last visit.
Their bathrooms are so clean.
And you will notice that they have staff members going around and wiping down the slot machines "which is soo good, not to mention when you bring a mask, also bring rubber gloves : ' You got to remember people will sit there and sneeze, cough, and wipe their noses and touch the machines like it's nothing DISGUSTING!!!!!!
Want to chime in?
Yes, Let Me Vote!
Horrible Service, horrible singing.
The hostess ask the servers could they take anyone and the reply was.
The server brought us our flatware in a big paper towel, with a fork and spoon and no knife to cut my food stating he had to wash our flatware.
I ordered the catfish bites as my appetizer and the chicken and waffles.
My entree came out first.
That guy don't need to sing anymore.
Heads up: From now on, other Yelpers will be able to see how you voted.
Want to chime in?
Yes, Let Me Vote!
I have never been a fan of a casino with no tables and only slot machines.
To me that is just a big arcade.
To me kids should be allowed.
It is very boring and slow.
The staff at the little café was very rude and not welcoming at all.
I would not be going back here.
I would take a little extra drive to go to a full casino that wont bore me in the process.
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The food here is off the chain!!
I really love the laid back feeling here!
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The rooms were spacious, plenty of AC and USB plugs throughout the room for charging.
The beds were in serious need of replacing since they were probably never rotated.
Both beds had serious depressions on the sides.
The TV is flat against the wall so I couldn't connect my DVD player.
I like to play the slots at night when the people are at a minimum.
I wish I knew the reasoning with the top center mounted shower head.
The pressure was the same as one would expect a gravity fed system and the head is so high, you have to stand on the raised part of the floor in order to adjust it.
The slots were tight, few and at no time did I hear anyone scream or shout during the three nights I played.
Just that incessant "Let's get ready to.
My next try will be Wetumpka.
At least it's bigger.
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The casinos in this area are quaint.
Minimum amount of slots above penny… Transplant from Philly.
The casinos in this area are quaint.
Minimum amount of slots above penny types.
While this is the closest casino to downtown Montgomery, it's also quite small.
I heard people win here but I couldn't find any stats on the odds or pay out ratios and with the Victoryland fiasco, I'm not surprised.
I was here longer than an hour, on more than one occasion and never heard a single slot machine win.
I'll save my money for trips out of state!
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Seriously, this place is such a disappointment.
I wanted to have high hopes for this property when it opened, but I knew better than that, so I had mid-hopes.
My mid-hopes were crushed the second I stepped foot in this casino!
My experience began at such a low level, that I didn't even want to try all of the casino's offerings.
When I went to sign up for an account, the employees were literally acting like they were at a party.
I know it's a casino, but come on!
They were so busy acting like 12 year olds supervisor includedthat they gave me incorrect information regarding my membership and points.
I decided I would stop by the hair and nail salon.
I thought at least I could get some stress relief after that fiasco.
They literally have the smallest salon I've ever been to and there were SO many royalton punta cana casino info inside, plus they had the music blasting.
I had to check and make sure I hadn't mistakenly gone to a party instead of a hair salon.
I didn't even try to get any services done.
I was too irritated.
I didn't even try to eat a meal at any of the restaurants.
I would've rather have had McDonalds or a slice of pizza at that point.
Anything to get away from there!
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The restaurants, when you have no competition you have no need to try, the tables were dirty, service was very slow and the food was not very good, one star.
The casino, not bad, rather clean, slots only but they paid for our trip, three stars.
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The restaurant inside was really slow and the wait staff were not interested click helping me or taking my cash when I wanted to tab.
The casino needs table games.
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Staff can be a little rude at times.
Lucilles has gotten a little better service wise but there are times this concession stand takes firever.
BB Kings staff aee just rude all around.
When I was Play card I got a variety of free play.
Would love to participate in promotion games but its like they call the same ol names week after week.
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Food and service was bad.
Staff not trained properly, food not good.
It was obviously cooked in a oven.
My wife had the pulled pork which tasted like it had been cooked in a crock pot.
The Casino was very smokey-- I thought smoking was banned indoors but not at Wyncreek.
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Room typical hotel, no where near anything luxurious.
Casino is tired and old looking, needs an update.
Same outdated machines scattered across the casino floor.
Pretty much same machines from the front of casino to the back of casino, they have a few different ones but not many.
Machines are super tight, so get ready to lose some money!
Went to Lucilles Eatery, looked at menu, ordered philly cheese steak and fries, they were out.
Asked the rude order taker for Patty melt, fries and cole slaw.
I asked what else are you out of on the menu, She said probably a lot of stuff on the menu!
I ended up getting Patty Melt, Fries and Hush Puppies.
The food was so nasty looking that I didn't eat any of it, Hush Puppies were burnt to a crisp, They looked like chocolate donut holes you get from Krispy Kreme.
I asked for ranch dressing and they were out of that also.
Would I return to this casino?
NOWorst customer service I have ever seen.
I go to Wind Creek Wetumpka often and wanted to try Montgomery Casino, awful experience.
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They also belittle you.
On one hand they told me they will listen to a complaint with the authority to fix the problem, then on the other they put it on the backs of the owners saying it's up to them.
They even admitted that they've had many complaints about the same issue, but for some reason, they choose not to fix it.
The company here has poor management and poor customer service.
They were given several opportunities to provide a remedy, an apology, or to at least take my suggestions of a viable solution, but they chose not to.
I assume this review will also fall on deaf ears since the company does not seem to care about their customers.
Pamela and Lisa were the floor managers during my visit and they were given this info.
As a result of their inaction, I am writing this review.
I was really shocked at how they handled the situation.
She actually came out and told me that their customers don't use common sense!
If staff are directed to make customers unwelcome for voicing a complaint to the point where they won't come back, then they have succeeded at that.
This place has a lot of craziness going on.
If executive management want details, they can reach out to me but when you have a really bad experience, it makes you pay attention to other things that you normally wouldn't pay attention to.
It's clear that people are getting taken advantage of and obvious that the casino is capitalizing on it.
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Both Pamela and Lisa, who are gaming mangers admitted that many of their slot machines are purposefully set to the max bet, which deceives customers who will put their money in thinking that the machines will begin at the minimum bet.
As a matter of fact, they have machines that will reset to the minimum bet but if you don't carefully look, you'll end up losing all of your money in one shot.
As representatives of the casino, Lisa and Pam said they've had many complaints on this, yet they fail to provide continuity with the machines and they fail to provide recourse for customers who fall prey to this scam.
I honestly believe this is due to the demographics of their customers.
You wouldn't find this caliber of deception in Cherokee, Vegas or even in Seminole.
Those places view customer service differently and in a situation like this, they would make it right.
As a result of my experience with this place, I began to notice some other illegitimate things click would clearly prompt an investigation on their business practices.
They're cultivating a good perception, but in reality, you're playing rushing roulette with this place.
It's designed to give you a great experience through a lens of deception.
Both Pam and Lisa revealed this and because of that, I won't be back and I certainly don't recommend it!
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You won't find Poker or Blackjack, but you will find a wide array of penny slots.
There are about 4 rooms of slot machines, an eatery, free non-alcoholic beverage stands, a bar and a golf range connected to the casino.
People literally visit this casino by the bus load, so expect there to be a crowd especially on weekends.
Apparently there's a non-smoking section but the entire place is very smoky to me.
Bring a mask if smoke irritates you, you definitely won't be alone.
Someone wins a jackpot at least every 30 minutes to an hour, so I'd say your link are pretty high.
Check the website for deals and promos, they do come in handy.
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Went there to see a band one of my buddies is in, so mostly saw the hotel and B.
B King's Blues Club.
They were out, so they upgraded me to a NOLA Blonde, which tasted suspiciously like Budweiser.
Had the catfish bites, wings, and BBQ nachos barbecue pork is extra, btw, which I found odd.
Nothing remarkable, it all came out of a freezer.
The barbecue is sweet, like crockpot pork.
Service was good, and I suppose you don't go to such a place for the food.
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Kathy covers the Halloween festivities in Atmore and Wetumpka, while Ebone unlocks the haunted house in Montgomery. Tune in to find out how you can win this Halloween at your favorite Wind Creek.


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Above BB King’s Blues Club lies Wind Creek Montgomery’s “hidden gem” Itta Bena. Named for the town where legendary BB King was born, Itta Bena embodies the charm and inspiration of fine southern dining. Itta Bena restaurant and bar invites you in for a cool libation and southern cuisine with a Delta twist. From our 16oz.


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We gebruiken cookies om inhoud wind creek casino montgomery al advertenties relevanter te maken en je een veiligere ervaring te bieden.
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This casino is AWFUL and should be shut down.
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Wind Creek Montgomery 1801 Eddie L. Tullis Road, Montgomery, AL 36117 360° Tour Music at B.B. King’s Blues Club gives way to our gaming floor, where all the lights, sounds and action transport you to Beale Street. Quick-service, casual and fine dining options are available along with nightly live music.


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42 reviews of Wind Creek Casino & Hotel, Wetumpka "As I have stated in the past and have yet found cause to change it, let me say that your Ol' Panoche here has seen the inside of too many casinos for his own good.


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We gebruiken cookies om inhoud en advertenties wind creek casino montgomery al te maken en je een veiligere ervaring te bieden.
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Great atmosphere and the people are so nice!
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This casino is AWFUL and should be shut down.
They only cater to high rollers.
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How would you like to star in our 2020 Players of Wind Creek Calendar? Enter by earning 10,000 WScore points at WindCreekCasino.com, then redeem the points at the WStore for your first entry. Gain additional entries for every 25 base-points earned at your favorite Alabama casino from 7am on Saturday, June 1st through 6pm on Sunday, June 30th.


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Me and my husband came to Montgomery for our vacation and we stayed at the hotel inside the casino and I must say the rooms are really nice.
Clean and comfortable beds.
The staff members were very friendly.
Just wish the rooms had microwaves to warm your leftovers.
We didn't have any luck on the gaming floor, but we had a good time.
We will definitely visit again.
We're so happy you and your husband chose Wind Creek Montgomery for your vacation.
On your next visit you should try Itta Bena for fine dining.
You and your husband will love it!
We hope to see you again soon.
continue reading clean rooms and all the extra little touches add up big time.
Would definitely return here again!
They give each person in your group their own gift package of soaps and shampoos at check in.
Two complementary bottles of water in the fridge.
Phone charges built in to night table.
A door https://festes.ru/casino/casino-in-perth.html that keeps the door open while you bring in your luggage!
We are glad that you enjoyed your hotel stay.
We hope you are able to stay with us wind creek casino montgomery al />My wife and I stayed at this hotel and spend several hours wind creek casino montgomery al the casino.
The casino on the other hand is a disaster.
Their machines are all new, good variety, however state law requires them to work off a bingo format.
When you hit the spin button you are competeing with all other users in a bingo game, however when you won a bingo line your slot machine would only pay out 5 or 10 cents.
Needless to say, your money goes straight down, we got into bonuses but only got 3 to 5 dollars.
This casino is a joke, should be prosecuted for stealing.
Our casino is a Class II or a Bingo Casino.
Every day we pay out several Jackpot winners, and we share these winners on our social media accounts.
Any time that you visit one of our Casinos and have questions, please speak with one of our Game Attendants or Operation Supervisors and we will be glad to answer your question or show you how our gaming machines operate.
The hotel was clean comfortable and in a quiet location.
It was right off the highway.
There was a Wendy's, Mcdonalds and two gas stations right outside of the hotel, and was near the Wetumpka casino, shopping areas and about 15 minutes from the Harriott II Riverboat cruise boat ride.
We really had a great time.
Planning to go back again very soon.
I click here wind creek casino montgomery al a machine and went to cash out and the machine didn't print my dollar amount on it.
Went wind creek casino montgomery al cashier the first lady told me she couldn't do anything to go back and alert a staff member.
When I went back someone was playing the game.
Went back to the cashier and spoke to a different person and she had a manager to assist me.
I got my money back.
Make sure you look at your ticket before you leave.
We apologies for the inconvenience.
We are happy that management was able to assist you with the issue and make it right.
Thanks for sharing your experience and we'd love to have you back again.
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The Wind Creek State Park Putt Putt Golf Course is now OPEN! Contact the park for business hours and prices! South of Alexander City on Alabama Highway 128 you’ll find one of the largest state-owned campgrounds in the United States, Wind Creek State Park. However, that distinction is not the only thing that makes Wind Creek special.


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26 reviews of Wind Creek Casino & Hotel, Montgomery "The Wind Creek Casino & Hotel Montgomery is the ultimate getaway spot. I had the pleasure of visiting the resort this past weekend. I was elated when I realized that I gained an hour as signs…


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Welcome to Wind Creek Casino RV Park in Atmore Alabama. This beautiful well manicured RV Park offers all of the amenities and comforts of home. Visit them soon and relax. Find RV Parks near Atmore Alabama 36502. You'll be sure to create memories the whole family can enjoy for generations.


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List of casinos in the U.S. state of Alabama; Casino City County State District Type Comments Victoryland: Shorter: Macon: Alabama: Racino (greyhound) No table games Wind Creek Casino & Hotel Atmore: Atmore: Escambia: Alabama: Native American: No table games : Wind Creek Casino & Hotel Montgomery


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